A property owner had properties with different needs. Some were tenanted, others being renovated, and some were in the process of being purchased or sold. He wanted one point of contact for all his insurance requirements – especially when claims occurred. Cover requirements included legal defence costs following allegations of negligence, damage during tenancy, damage during renovations, and immediate cover for new purchases.
The solution included public liability, property owners liability, employers liability, loss of rent, loss or damage to the property or contents, damage caused by tenants, eviction costs, rent guarantee, contract disputes, and legal expenses.