Insurance Myths – Part 2

Health and Safety at work

Employers often ask why insurance companies pay the wrong employee claims.

The answer may be that it’s cost effective. Why incur court costs when you know the claimant will accept less than the cost of mounting a defence? The other answer is that sometimes they have no choice, especially when health and safety planning has been botched or ignored.

Consider the questions

There are three questions that accident and injury lawyers will ask all claimants:

  1. Did your employer have a health and safety policy?
  2. When did you last receive a copy?
  3. Have you signed your training record?

If the answer to all 3 is “no” the employer is in breach of a central plank of health and safety legislation. A defence is difficult to mount. Companies that specialise in mounting “no win – no fee” claims realise it’s prudent to keep claims under certain thresholds because they know it is not economical for insurers to incur legal costs attempting to defend. And claims will be paid when they shouldn’t be.

Some insurers seek to recover defence costs from businesses that have shown a flagrant disregard for health & safety. If they cannot repay the insurer the rest of us receive inflated premiums.

The last time I looked, up to 40% of UK employers’ liability premiums were spent defending claims. Premiums would increase further if insurers started fighting losing battles.

So how do we avoid funding these sometimes ill gotten gains? A great way to reduce insurance premiums now and in the future is to embrace health and safety planning. It’s not as complicated as it’s made out to be, common sense is the order of the day. If businesses had effective, up to date health and safety policies, these claims could be declined meaning reduced costs for insurers and lower premiums for all – except those sectors that collectively ignore such plans.

Top Tip:

If you have a governing body or trade association let them know they can help you cut costs by improving standards in your sector. I’m happy to help you work out how to tackle your liabilities.

P.S. Have a peek at some of the myths the HSE have exploded.

See our top tips page for simple ways to help yourself today.

Free insurance healthcheck

Connect with us

Latest posts

Worried about subsidence? Why your Insurance Broker matters

We were contacted by one of our property-owning clients who was dealing with water leaks in the underfloor heating pipes in one of his tenanted flats. His tenant had moved out because of all the disruption. And our client was obliged to give a substantial £500 rent...

Why do you need an insurance broker?

As a business owner, you already have enough on your plate. Between managing staff, serving customers, and planning for growth, insurance can often feel like just another task on an ever-growing to-do list. Many businesses buy insurance simply because they know they...

How We Streamlined a Water Damage Insurance Claim

Water damage in rented properties can quickly become stressful for landlords, especially when multiple parties, timelines, and repair works need to be coordinated. In this case, our Claims Manager, Lisa, supported a landlord through a water damage escape incident...

Blown Away: A Real Example of Why Insurance Matters

Imagine investing in a stunning, high-end outdoor kitchen—only to have it destroyed overnight by a storm. Not through any fault of your own, but because a neighbour’s tree came crashing down on it. This was exactly the situation one of our clients faced. And it’s a...

When A Work Phone Gets Stolen

When a Stolen Phone Doesn’t Mean Interruption to your Business Losing a work phone can feel like a small disaster—especially when it contains important contacts, emails, and access to business systems. For one of our clients, this became a reality when an employee’s...