The Financial Conduct Authority (FCA) case concludes this week (on 30th July) and one of the defendants has said that the case would bring the matter to a close, they would abide by the final rulings. I hope they don't launch an appeal if they don’t get their own way....
We've had a lot of clients trying to claim for covid and we've seen insurers try lots of tactics to wriggle out of paying covid claims. So what tactics are insurers using when trying to avoid paying? The general “we can’t afford it” fell on deaf ears ...
This blog highlights actions being taken by the FCA against insurance companies and their efforts to encourage fair treatment for customers claims. We include a link to take a peak into the proceedings. Unprecedented times call for similar measures. The Financial...
This blog illustrates the work we do in the background getting the best outcome for your claims, and just how easy it is to be fooled into parting with money through cyber crime. One of our clients had the misfortune of having to put two claims in at the same time,...
This blog is about cultural reforms within the insurance industry, what they are, why this is necessary, and how this might impact us. Welcome back, or if you’re new here sign up to our RSS feed to receive insurance tips, new posts, plus details of events and...
Do you wonder if you are insuring for the right amount of money? Here we explain how that could lead to non payment of claims, and how to do your sums to avoid the pain of guessing and getting it wrong. Are you insuring for the correct amount? In 2015 the...
Don't Let Missed Calls Become Missed Opportunities In the ever-evolving world of insurance underwriting, particularly in high-risk markets, opportunities can appear and disappear faster than you think. With only a handful of underwriters and insurance companies...
Service Levels of Insurers - The Reality Customers Face Poor insurer service levels have become a common issue across the industry. One of the most frequent scenarios clients experience is when something breaks — such as a security alarm — and the insurer simply...
Why Professional Indemnity Insurance Matters More Than You Think Claims are something we deal with every single day. With years of experience handling all types of claims, we’ve seen firsthand how Professional Indemnity Insurance (PII) can make or break a business...
When we start working with a new client, we always stress one thing: contact us immediately if you experience any incident or situation that could potentially lead to an insurance claim. This is not just a suggestion—it’s crucial for protecting your interests and...
Insurance Premiums: When the Increase Isn’t Justified Insurance premiums do rise from time to time—but there should always be a clear, valid reason. Unfortunately, too often we see insurers increasing costs without explanation, sneaking in new endorsements, or simply...
