The FCA hearing results were good news for policyholders. Yet the results were words and deeds are yet to happen. Insurers were supposed to update their policyholders of what the results meant within 7 days. Even though few fans are allowed at sports events, I can...
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Insurers shaft punch drunk policyholders
This article is about changes to insurance policies that will leave an unlucky few to deal with legal issues relating to illnesses that insurers would have dealt with pre Covid. Welcome back, or if you’re new here contact us and tell us if you want insurance tips, new...
Trapped by jargon – Hearing decides fate of policyholders
The Financial Conduct Authority (FCA) case concludes this week (on 30th July) and one of the defendants has said that the case would bring the matter to a close, they would abide by the final rulings. I hope they don't launch an appeal if they don’t get their own way....
Why are insurers not paying covid claims?
We've had a lot of clients trying to claim for covid and we've seen insurers try lots of tactics to wriggle out of paying covid claims. So what tactics are insurers using when trying to avoid paying? The general “we can’t afford it” fell on deaf ears ...
Why are the FCA taking insurers to court?
This blog highlights actions being taken by the FCA against insurance companies and their efforts to encourage fair treatment for customers claims. We include a link to take a peak into the proceedings. Unprecedented times call for similar measures. The Financial...
Insurers don’t pay out? Who propagates the myth?
This blog is about the lengths some insurers go to, to avoid paying out. We discuss what the industry are now doing about it and how you can avoid it happening to you or someone you know. You may have heard that some insurers, including the one I once thought, yet now...
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Don’t Let Missed Calls Become Missed Opportunities
Don't Let Missed Calls Become Missed Opportunities In the ever-evolving world of insurance underwriting, particularly in high-risk markets, opportunities can appear and disappear faster than you think. With only a handful of underwriters and insurance companies...
Service Levels of Insurers
Service Levels of Insurers - The Reality Customers Face Poor insurer service levels have become a common issue across the industry. One of the most frequent scenarios clients experience is when something breaks — such as a security alarm — and the insurer simply...
Why Professional Indemnity Insurance Protects Your Business
Why Professional Indemnity Insurance Matters More Than You Think Claims are something we deal with every single day. With years of experience handling all types of claims, we’ve seen firsthand how Professional Indemnity Insurance (PII) can make or break a business...
Why Contacting Your Insurance Broker Immediately Can Save You Time, Money, and Headaches
When we start working with a new client, we always stress one thing: contact us immediately if you experience any incident or situation that could potentially lead to an insurance claim. This is not just a suggestion—it’s crucial for protecting your interests and...
When Premiums Go Up Unjustly
Insurance Premiums: When the Increase Isn’t Justified Insurance premiums do rise from time to time—but there should always be a clear, valid reason. Unfortunately, too often we see insurers increasing costs without explanation, sneaking in new endorsements, or simply...




