Insurers take a dive – FCA referee gives them the yellow card The FCA hearing about Business Interruption insurance claims is this week 16th -20th. You can see the minute detail of what is being appealed here. Insurers took a metaphorical “dive” when Covid...
The FCA hearing results were good news for policyholders. Yet the results were words and deeds are yet to happen. Insurers were supposed to update their policyholders of what the results meant within 7 days. Even though few fans are allowed at sports events, I can...
This article is about changes to insurance policies that will leave an unlucky few to deal with legal issues relating to illnesses that insurers would have dealt with pre Covid. Welcome back, or if you’re new here contact us and tell us if you want insurance tips, new...
The Financial Conduct Authority (FCA) case concludes this week (on 30th July) and one of the defendants has said that the case would bring the matter to a close, they would abide by the final rulings. I hope they don't launch an appeal if they don’t get their own way....
We've had a lot of clients trying to claim for covid and we've seen insurers try lots of tactics to wriggle out of paying covid claims. So what tactics are insurers using when trying to avoid paying? The general “we can’t afford it” fell on deaf ears ...
This blog highlights actions being taken by the FCA against insurance companies and their efforts to encourage fair treatment for customers claims. We include a link to take a peak into the proceedings. Unprecedented times call for similar measures. The Financial...
We were contacted by one of our property-owning clients who was dealing with water leaks in the underfloor heating pipes in one of his tenanted flats. His tenant had moved out because of all the disruption. And our client was obliged to give a substantial £500 rent...
As a business owner, you already have enough on your plate. Between managing staff, serving customers, and planning for growth, insurance can often feel like just another task on an ever-growing to-do list. Many businesses buy insurance simply because they know they...
Water damage in rented properties can quickly become stressful for landlords, especially when multiple parties, timelines, and repair works need to be coordinated. In this case, our Claims Manager, Lisa, supported a landlord through a water damage escape incident...
Imagine investing in a stunning, high-end outdoor kitchen—only to have it destroyed overnight by a storm. Not through any fault of your own, but because a neighbour’s tree came crashing down on it. This was exactly the situation one of our clients faced. And it’s a...
When a Stolen Phone Doesn’t Mean Interruption to your Business Losing a work phone can feel like a small disaster—especially when it contains important contacts, emails, and access to business systems. For one of our clients, this became a reality when an employee’s...
