We noticed this funny post on LinkedIn and it got us thinking about the complexity of the message they sent out. On the surface they were sharing a funny joke but dig a little deeper and it reveals a bit more about their cyber awareness. Be careful what you...
Cyber Insurance
Why Do You Need Cyber Insurance?
We often get asked 'Why do I need cyber insurance?'. And 'What level of cyber insurance do I need?'. The obvious answer is that you may hold data that you need to keep your business running smoothly; data that is essential, is sensitive and/or data you hold...
Two claims on the go – a nightmare scenario
This blog illustrates the work we do in the background getting the best outcome for your claims, and just how easy it is to be fooled into parting with money through cyber crime. One of our clients had the misfortune of having to put two claims in at the same time,...
Flatterers deceive UK start-ups
A spectacularly large US company flattered a UK start-up with a huge contract which was eventually signed and secured. This would give them the capital they need to multiply their success. The contract wasn't exclusive and the start ups web application was valuable to...
When complainants get tough, the tough respond cordially
Business owners dread a call from an unhappy client. This post is about what happens when a meeting causes panic. Read on to find out who is on the receiving end, why it happens, and how to avoid setting dangerous precedents. Welcome back, or if you're new here sign...
What is cyber insurance?
Twitter has experienced problems this week. Could it happen to you? What happens when your website is hacked or your e-commerce platforms compromised? Does your theft or loss of income insurance kick in? The answer is that all three are unlikely yet there is something...
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Worried about subsidence? Why your Insurance Broker matters
We were contacted by one of our property-owning clients who was dealing with water leaks in the underfloor heating pipes in one of his tenanted flats. His tenant had moved out because of all the disruption. And our client was obliged to give a substantial £500 rent...
Why do you need an insurance broker?
As a business owner, you already have enough on your plate. Between managing staff, serving customers, and planning for growth, insurance can often feel like just another task on an ever-growing to-do list. Many businesses buy insurance simply because they know they...
How We Streamlined a Water Damage Insurance Claim
Water damage in rented properties can quickly become stressful for landlords, especially when multiple parties, timelines, and repair works need to be coordinated. In this case, our Claims Manager, Lisa, supported a landlord through a water damage escape incident...
Blown Away: A Real Example of Why Insurance Matters
Imagine investing in a stunning, high-end outdoor kitchen—only to have it destroyed overnight by a storm. Not through any fault of your own, but because a neighbour’s tree came crashing down on it. This was exactly the situation one of our clients faced. And it’s a...
When A Work Phone Gets Stolen
When a Stolen Phone Doesn’t Mean Interruption to your Business Losing a work phone can feel like a small disaster—especially when it contains important contacts, emails, and access to business systems. For one of our clients, this became a reality when an employee’s...


