The FCA hearing results were good news for policyholders. Yet the results were words and deeds are yet to happen. Insurers were supposed to update their policyholders of what the results meant within 7 days. Even though few fans are allowed at sports events, I can...
This blog illustrates the work we do in the background getting the best outcome for your claims, and just how easy it is to be fooled into parting with money through cyber crime. One of our clients had the misfortune of having to put two claims in at the same time,...
This blog is about protecting cash flow, especially if those that owe money go bust. Welcome back, or if you're new here sign up to our RSS feed to receive insurance tips, new posts, plus details of events and promotions that could help you or your network reduce the...
This article looks at why it's vital for companies to protect their reputation. Employee accusations can really hurt, especially if word spreads that you’ve acted immorally, just because someone is being vindictive. Welcome back, or if you're new here sign up to our...
Silly season is upon us and the PI renewal scramble has already started. Yet it isn't so mad this year. Read on to find out if that is because of the ABS', SRA or insurers. Welcome back, or if you're new here sign up to our RSS feed to receive insurance tips, new...
Business owners dread a call from an unhappy client. This post is about what happens when a meeting causes panic. Read on to find out who is on the receiving end, why it happens, and how to avoid setting dangerous precedents. Welcome back, or if you're new here sign...
We were contacted by one of our property-owning clients who was dealing with water leaks in the underfloor heating pipes in one of his tenanted flats. His tenant had moved out because of all the disruption. And our client was obliged to give a substantial £500 rent...
As a business owner, you already have enough on your plate. Between managing staff, serving customers, and planning for growth, insurance can often feel like just another task on an ever-growing to-do list. Many businesses buy insurance simply because they know they...
Water damage in rented properties can quickly become stressful for landlords, especially when multiple parties, timelines, and repair works need to be coordinated. In this case, our Claims Manager, Lisa, supported a landlord through a water damage escape incident...
Imagine investing in a stunning, high-end outdoor kitchen—only to have it destroyed overnight by a storm. Not through any fault of your own, but because a neighbour’s tree came crashing down on it. This was exactly the situation one of our clients faced. And it’s a...
When a Stolen Phone Doesn’t Mean Interruption to your Business Losing a work phone can feel like a small disaster—especially when it contains important contacts, emails, and access to business systems. For one of our clients, this became a reality when an employee’s...
