Welcome to Part 2 of Ken's incredible and complicated insurance claim. You can catch up on Part 1 here. The year 2020 brought unprecedented challenges, as the world grappled with the sudden onset of a global pandemic. For Ken, a small business owner in the retail...
The FCA hearing results were good news for policyholders. Yet the results were words and deeds are yet to happen. Insurers were supposed to update their policyholders of what the results meant within 7 days. Even though few fans are allowed at sports events, I can...
This article highlights why it makes sense to review the risks a business faces, check that insurance policies are fit for purpose and what can happen if this is not undertaken regularly. Welcome back, or if you're new here sign up to our RSS feed to receive insurance...
This month is about the perils of consultants who, errr, don't consult, why anyone offering insurance as an "add-on" should be carefully checked, and the scale of the trail of damage they can create. Welcome back, or if you're new here sign up to our RSS feed to...
Your network can help you keep clients as well as find new ones Here's a simple way to add value to your product or service. From time to time your clients will reach the limit of your product or service. With a good sales and marketing process you will have already...
On the spot fines following these inspections have been increased to £20,000. Find out if your business is at risk and review our 7 free top tips on Health and Safety on our Top Tips page. There are three reasons why you may hear from the health & safety "police". All...
We were contacted by one of our property-owning clients who was dealing with water leaks in the underfloor heating pipes in one of his tenanted flats. His tenant had moved out because of all the disruption. And our client was obliged to give a substantial £500 rent...
As a business owner, you already have enough on your plate. Between managing staff, serving customers, and planning for growth, insurance can often feel like just another task on an ever-growing to-do list. Many businesses buy insurance simply because they know they...
Water damage in rented properties can quickly become stressful for landlords, especially when multiple parties, timelines, and repair works need to be coordinated. In this case, our Claims Manager, Lisa, supported a landlord through a water damage escape incident...
Imagine investing in a stunning, high-end outdoor kitchen—only to have it destroyed overnight by a storm. Not through any fault of your own, but because a neighbour’s tree came crashing down on it. This was exactly the situation one of our clients faced. And it’s a...
When a Stolen Phone Doesn’t Mean Interruption to your Business Losing a work phone can feel like a small disaster—especially when it contains important contacts, emails, and access to business systems. For one of our clients, this became a reality when an employee’s...
