Is your broker right for you? Your broker has to treat you fairly by law. Their loyalty should lie with you and not with the insurance companies. They should be transparent and fair in their dealings with you, but we find this isn't always the case. Here are some...
This article is about changes to insurance policies that will leave an unlucky few to deal with legal issues relating to illnesses that insurers would have dealt with pre Covid. Welcome back, or if you’re new here contact us and tell us if you want insurance tips, new...
This blog highlights actions being taken by the FCA against insurance companies and their efforts to encourage fair treatment for customers claims. We include a link to take a peak into the proceedings. Unprecedented times call for similar measures. The Financial...
This blog illustrates the work we do in the background getting the best outcome for your claims, and just how easy it is to be fooled into parting with money through cyber crime. One of our clients had the misfortune of having to put two claims in at the same time,...
Your network can help you keep clients as well as find new ones Here's a simple way to add value to your product or service. From time to time your clients will reach the limit of your product or service. With a good sales and marketing process you will have already...
On the spot fines following these inspections have been increased to £20,000. Find out if your business is at risk and review our 7 free top tips on Health and Safety on our Top Tips page. There are three reasons why you may hear from the health & safety "police". All...
We were contacted by one of our property-owning clients who was dealing with water leaks in the underfloor heating pipes in one of his tenanted flats. His tenant had moved out because of all the disruption. And our client was obliged to give a substantial £500 rent...
As a business owner, you already have enough on your plate. Between managing staff, serving customers, and planning for growth, insurance can often feel like just another task on an ever-growing to-do list. Many businesses buy insurance simply because they know they...
Water damage in rented properties can quickly become stressful for landlords, especially when multiple parties, timelines, and repair works need to be coordinated. In this case, our Claims Manager, Lisa, supported a landlord through a water damage escape incident...
Imagine investing in a stunning, high-end outdoor kitchen—only to have it destroyed overnight by a storm. Not through any fault of your own, but because a neighbour’s tree came crashing down on it. This was exactly the situation one of our clients faced. And it’s a...
When a Stolen Phone Doesn’t Mean Interruption to your Business Losing a work phone can feel like a small disaster—especially when it contains important contacts, emails, and access to business systems. For one of our clients, this became a reality when an employee’s...
