The FCA hearing results were good news for policyholders. Yet the results were words and deeds are yet to happen. Insurers were supposed to update their policyholders of what the results meant within 7 days. Even though few fans are allowed at sports events, I can...
This article is about how fads can cause problems, how items go out of fashion quickly and what happens when someone supplies a product that doesn’t stand the test of time. Welcome back, or if you're new here sign up to our RSS feed to receive insurance tips, new...
This article highlights why it makes sense to review the risks a business faces, check that insurance policies are fit for purpose and what can happen if this is not undertaken regularly. Welcome back, or if you're new here sign up to our RSS feed to receive insurance...
There are hidden clauses that loom large in policy documents and some are more sinister than others. Here I explain what the secret is, why it is dirty and how it's still a secret. Welcome back, or if you're new here sign up to our RSS feed to receive insurance tips,...
Insurance for legal expenses has evolved along with CFA’s. Client’s may prefer the new "hybrid" offerings that allow them to pay later. Timing is of the essence and there are ways to attract the most favourable rates. Insurance as an investment Appropriate policies...
We were contacted by one of our property-owning clients who was dealing with water leaks in the underfloor heating pipes in one of his tenanted flats. His tenant had moved out because of all the disruption. And our client was obliged to give a substantial £500 rent...
As a business owner, you already have enough on your plate. Between managing staff, serving customers, and planning for growth, insurance can often feel like just another task on an ever-growing to-do list. Many businesses buy insurance simply because they know they...
Water damage in rented properties can quickly become stressful for landlords, especially when multiple parties, timelines, and repair works need to be coordinated. In this case, our Claims Manager, Lisa, supported a landlord through a water damage escape incident...
Imagine investing in a stunning, high-end outdoor kitchen—only to have it destroyed overnight by a storm. Not through any fault of your own, but because a neighbour’s tree came crashing down on it. This was exactly the situation one of our clients faced. And it’s a...
When a Stolen Phone Doesn’t Mean Interruption to your Business Losing a work phone can feel like a small disaster—especially when it contains important contacts, emails, and access to business systems. For one of our clients, this became a reality when an employee’s...
