Image: Courtney Adamo The benefits of having one point of contact for all your insurance needs allows for a more streamlined and stress-free process. Michael was introduced to us when he purchased a home and wanted to re-model. When undertaking anything other than...
This blog is about the lengths some insurers go to, to avoid paying out. We discuss what the industry are now doing about it and how you can avoid it happening to you or someone you know. You may have heard that some insurers, including the one I once thought, yet now...
This blog illustrates the work we do in the background getting the best outcome for your claims, and just how easy it is to be fooled into parting with money through cyber crime. One of our clients had the misfortune of having to put two claims in at the same time,...
This article is about car insurance, not that I can help with your car. It's to do with the commoditisation of car insurance because of the thirst for our data, why insurance companies are slowly waking up to its pitfalls and 2 things you can do about it whilst they...
Geoff calls me to ask if I can help him with protection for a large amount of jewellery he has just bought his wife and we always help our business insurance customers when they need help with their personal asset protection. While working out the particulars Geoff...
This month is about the perils of consultants who, errr, don't consult, why anyone offering insurance as an "add-on" should be carefully checked, and the scale of the trail of damage they can create. Welcome back, or if you're new here sign up to our RSS feed to...
We were contacted by one of our property-owning clients who was dealing with water leaks in the underfloor heating pipes in one of his tenanted flats. His tenant had moved out because of all the disruption. And our client was obliged to give a substantial £500 rent...
As a business owner, you already have enough on your plate. Between managing staff, serving customers, and planning for growth, insurance can often feel like just another task on an ever-growing to-do list. Many businesses buy insurance simply because they know they...
Water damage in rented properties can quickly become stressful for landlords, especially when multiple parties, timelines, and repair works need to be coordinated. In this case, our Claims Manager, Lisa, supported a landlord through a water damage escape incident...
Imagine investing in a stunning, high-end outdoor kitchen—only to have it destroyed overnight by a storm. Not through any fault of your own, but because a neighbour’s tree came crashing down on it. This was exactly the situation one of our clients faced. And it’s a...
When a Stolen Phone Doesn’t Mean Interruption to your Business Losing a work phone can feel like a small disaster—especially when it contains important contacts, emails, and access to business systems. For one of our clients, this became a reality when an employee’s...
