Why Professional Indemnity Insurance Matters More Than You Think Claims are something we deal with every single day. With years of experience handling all types of claims, we’ve seen firsthand how Professional Indemnity Insurance (PII) can make or break a business...
Is your broker right for you? Your broker has to treat you fairly by law. Their loyalty should lie with you and not with the insurance companies. They should be transparent and fair in their dealings with you, but we find this isn't always the case. Here are some...
This blog is about cultural reforms within the insurance industry, what they are, why this is necessary, and how this might impact us. Welcome back, or if you’re new here sign up to our RSS feed to receive insurance tips, new posts, plus details of events and...
Business owners dread a call from an unhappy client. This post is about what happens when a meeting causes panic. Read on to find out who is on the receiving end, why it happens, and how to avoid setting dangerous precedents. Welcome back, or if you're new here sign...
Now silly season is upon us, I thought I would update you on what is actually happening in the solicitor's indemnity market. I know quite a few solicitors and I understand their frustrations. Rather than wax lyrical, I'm going to stick to the good, the bad and the...
Some solicitors are still punch drunk from last year. With fewer insurance companies offering cover this year solicitors need more help than ever. Some are rolling with the punches, others have already given up. Here are the options including the good bad and ugly....
We were contacted by one of our property-owning clients who was dealing with water leaks in the underfloor heating pipes in one of his tenanted flats. His tenant had moved out because of all the disruption. And our client was obliged to give a substantial £500 rent...
As a business owner, you already have enough on your plate. Between managing staff, serving customers, and planning for growth, insurance can often feel like just another task on an ever-growing to-do list. Many businesses buy insurance simply because they know they...
Water damage in rented properties can quickly become stressful for landlords, especially when multiple parties, timelines, and repair works need to be coordinated. In this case, our Claims Manager, Lisa, supported a landlord through a water damage escape incident...
Imagine investing in a stunning, high-end outdoor kitchen—only to have it destroyed overnight by a storm. Not through any fault of your own, but because a neighbour’s tree came crashing down on it. This was exactly the situation one of our clients faced. And it’s a...
When a Stolen Phone Doesn’t Mean Interruption to your Business Losing a work phone can feel like a small disaster—especially when it contains important contacts, emails, and access to business systems. For one of our clients, this became a reality when an employee’s...
